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Troubleshooting

Have a technical issue with Gameshow? Ask it here. Our Gameshow experts are here to help.

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Can't display Youtube Gaming chat.
Hey! So i'm kinda new with this of streaming and i just wanted to add the youtube chat on my streaming but nothing appears, it just stays blank. Actually it appears like...…
- Alberto Lopez Hernandez
- Alberto_Lopez_Hernandez
- 2 yrs ago
- 9 replies
- 1,004
- 1
- 도기안10 mths ago
- Troubleshooting
Can't activate license...deactivation tool can't find my order
When I try to start Gameshow it's asking for my license key...when I enter it, it says I already have to many licenses activated. I tried the license deactivateion tool putting in my order number…
- Wendy Sarrett
- Wendy_Sarrett.1
- 10 mths ago
- 74
- Troubleshooting
How do I logout and log back in with a different email/google account?
I signed in with the wrong google account, not the one I wanted to stream from. How am I able to log out of my current one and log back in with the one I want?
- Grace C
- Grace_C
- 10 mths ago
- 66
- Troubleshooting
Audio issues while capturing iOS video/audio
Hey! When I capture my iPad's video/audio using Gameshow, the headphones plugged into my iPad stop working, because the audio is routed to "System Capture".…
- Till
- Till
- 10 mths ago
- 73
- 1
- Troubleshooting
Voice chat audio coming through mic audio (Mac)
Hi everyone. I'm new to GS but going crazy over a simple thing. I'm trying to stream a roll20 game with audio coming from roll20 (music), my cable microphone (my voice) and a Discord voice channel…
- Alp Tekyildiz
- Alp_Tekyildiz
- 11 mths ago
- 6 replies
- 235
- Alp Tekyildiz11 mths ago
- Troubleshooting
Mic not working
So I am trying to capture mic audio. The software recognizes my mic and I have monitoring on, but no audio. I am pulling my hair out about this issue, this should be very straight forward.…
- Anthony Rosella
- Anthony_Rosella
- 11 mths ago
- 2 replies
- 105
- Anthony Rosella11 mths ago
- Troubleshooting
Balancing microphone and game audio levels?
So I cannot seem to figure out how Gameshows audio stuff works. I’m trying to boost my mic over the game audio. I have a Blue Snowball microphone and I’m doing Game capture for Starcraft Remastered.…
- Andrew Lawrence
- Andrew_Lawrence
- 1 yr ago
- 1 reply
- 164
- Anthony Rosella11 mths ago
- Troubleshooting
Faster, faster, faster! macOS Sierra & 99% CPU usage
tl;dr: I can't stream on my iMac on 10.12 without using up 99% CPU (all 4 cores) and League of Legends dropping frames. Background I have been stuck since I ever even touched the release,…
- Brian A. Calderon
- https://briancalderon.cloud/stream
- Brian_A_Calderon
- 2 yrs ago
- 9 replies
- 1,597
- Homa Wong11 mths ago
- Troubleshooting
Unable to Authenticate with Streamlabs
I'm trying to add my Streamlabs widget to GameShow, but it appears that the authentication process completely skips and I am redirected to my Streamlabs homepage (see attached image).…
- Nicollo Abe
- Nicollo_Abe
- 2 yrs ago
- 6 replies
- 1,253
- Travis J. Lee11 mths ago
- Troubleshooting
- Bryce StejskalOfficial Rep
- Bryce_Stejskal
- 2 yrs ago
- Reported - view
Seems like their is an issue with the Streamlabs API that they recently made. Following all documentation, the autorization process appears to no longer function correctly.…
Terrible, absolutely dreadful, horrific recording quality
Just spent the £26 and about 4-5 hours scrolling every post here, looking up every youtube video and this is the absolute best I can get.....Don't even have audio from the game or my mic and my…
- SnotDawg69
- SnotDawg69
- 11 mths ago
- 1 reply
- 111
- SnotDawg6911 mths ago
- Troubleshooting
Hearing my voice
I can't seem to hear my voice after I record and i don't know what is happening
- jake dedman
- jake_dedman
- 11 mths ago
- 1 reply
- 85
- 1
- SnotDawg6911 mths ago
- Troubleshooting
Havent got my Key yet.
Well, like Ive said, Ive bought this product yesterday and havent got an email with my key apparently. And no, its not in my Spam folder (or somewhere else).
- Justin Kroll
- Justin_Kroll
- 1 yr ago
- 2 replies
- 184
- Justin Kroll11 mths ago
- Troubleshooting
GAMESHOW NOT RESPONDING
Hello, I brought GameShow a few days ago I am on a Macbook pro 13" with retina Display. (Early 2015) processor is 2.7 ghz intel core i5 memory of 8gb 1867 mhz ddr3 graphics intel iris grapgics 6100…
- Kelly
- Kelly
- 11 mths ago
- 80
- Troubleshooting
System Audio Capture Not Working
I have absolutely no idea why, and I haven't been able to find any help online. I've added the system audio capture correctly, and it just doesn't show up on the stream, like music in the background,…
- Alex Kazam
- Alex_Kazam
- 11 mths ago
- 3 replies
- 183
- john conyers11 mths ago
- Troubleshooting
Looks like no help from this company? Video Capture Issue
Ok, so ive gone down this list, and ive seen multiple people with the same issue, Screen/game/window capture is not working, Has this issue been solved? has it been looked at?…
- james s
- james_s
- 1 yr ago
- 1 reply
- 151
- Ian Brown11 mths ago
- Troubleshooting
How to change language ?
Hi, I would like to know how to change the language of the software My system is in French Does it really link to your system language ?
- Benjo C
- Benjo_C
- 11 mths ago
- 75
- Troubleshooting
GIF Frame Disposal
I have a few gifs that I'm using that use transparency. When using these in browser, OBS, etc the frame disposal seems to work just fine. However in Gameshow the frames are not disposed of and I can…
- Travis Lynn
- twitch.tv/travisepic
- Travis_Lynn.1
- 1 yr ago
- 76
- Troubleshooting
System Audio Capture
It’s not working on both windows and Mac I followed the instructions and I recorded music to test and the output file is 36MB and it shows the live screen but no audio and I have the system audio…
- Paul Groark
- Paul_Groark
- 1 yr ago
- 2 replies
- 182
- 1
- Paul Groark1 yr ago
- Troubleshooting
Can't Find Elgato when trying to use it to stream!
Hello, I recently bought Gameshow to attempt to stream from it rather than having to stream directly from my Playstation. I downloaded it on my Mac and tried to start streaming but I couldn't find…
- Tanner Ioannoni
- Tanner_Ioannoni
- 1 yr ago
- 98
- Troubleshooting
Regulate different Audio Source`s
Hi im Opale and i love to stream some games and here`s my big problem with GS! ►The Issue 1.Ive a system audio device and a game sound device. Thats fine but both are the same.…
- Opale
- Opale
- 1 yr ago
- 98
- Troubleshooting
Max Audio Delay?
I've been casting some eSports games lately and a lot of different spectator modes have spectator delay. So my player audio (normally over discord) is 2-3 minutes ahead of the game footage.…
- Travis Lynn
- twitch.tv/travisepic
- Travis_Lynn.1
- 1 yr ago
- 81
- Troubleshooting
"Unexpected error"
After using the program With no real issues for the last 4 months, suddenly I get this error Message. There is no error-code to be seen anywhere. It does not seem to matter if I actually stream or…
- Soren
- Soren
- 1 yr ago
- 73
- Troubleshooting
Social Media shots won't save
Hi.I get this message whenever I try to save my template. I always have to remake the shots with the text. Ive also tried "export as template" and still get the same message telling me that my text…
- Garrett Corbran
- Garrett_Corbran
- 1 yr ago
- 89
- Troubleshooting
Streamer does not have a subscription program?
There is a problem. Trial version. First time I saw my subscribers and then it's just showed me a message that I doesn't have a "subscription program". Please, help to solve this problem.
- uberkoth
- uberkoth
- 1 yr ago
- 101
- Troubleshooting
Stream not displaying for viewers today 23-24th May 2018
Throughout my stream today many of my viewers were reporting an inability to view my stream, which has never happened before. Some were able to fix it by switching browsers (chrome caused most…
- Ben
- Ben
- 1 yr ago
- 1 reply
- 102
- Ben1 yr ago
- Troubleshooting

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