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Troubleshooting

Have a technical issue with Gameshow? Ask it here. Our Gameshow experts are here to help.

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Audio issues while capturing iOS video/audio
Hey! When I capture my iPad's video/audio using Gameshow, the headphones plugged into my iPad stop working, because the audio is routed to "System Capture".…
- Till
- Till
- 9 mths ago
- 72
- 1
- Troubleshooting
Voice chat audio coming through mic audio (Mac)
Hi everyone. I'm new to GS but going crazy over a simple thing. I'm trying to stream a roll20 game with audio coming from roll20 (music), my cable microphone (my voice) and a Discord voice channel…
- Alp Tekyildiz
- Alp_Tekyildiz
- 9 mths ago
- 6 replies
- 233
- Alp Tekyildiz9 mths ago
- Troubleshooting
Mic not working
So I am trying to capture mic audio. The software recognizes my mic and I have monitoring on, but no audio. I am pulling my hair out about this issue, this should be very straight forward.…
- Anthony Rosella
- Anthony_Rosella
- 9 mths ago
- 2 replies
- 105
- Anthony Rosella9 mths ago
- Troubleshooting
Balancing microphone and game audio levels?
So I cannot seem to figure out how Gameshows audio stuff works. I’m trying to boost my mic over the game audio. I have a Blue Snowball microphone and I’m doing Game capture for Starcraft Remastered.…
- Andrew Lawrence
- Andrew_Lawrence
- 1 yr ago
- 1 reply
- 164
- Anthony Rosella9 mths ago
- Troubleshooting
Faster, faster, faster! macOS Sierra & 99% CPU usage
tl;dr: I can't stream on my iMac on 10.12 without using up 99% CPU (all 4 cores) and League of Legends dropping frames. Background I have been stuck since I ever even touched the release,…
- Brian A. Calderon
- https://briancalderon.cloud/stream
- Brian_A_Calderon
- 2 yrs ago
- 9 replies
- 1,596
- Homa Wong9 mths ago
- Troubleshooting
Unable to Authenticate with Streamlabs
I'm trying to add my Streamlabs widget to GameShow, but it appears that the authentication process completely skips and I am redirected to my Streamlabs homepage (see attached image).…
- Nicollo Abe
- Nicollo_Abe
- 2 yrs ago
- 6 replies
- 1,252
- Travis J. Lee9 mths ago
- Troubleshooting
- Bryce StejskalOfficial Rep
- Bryce_Stejskal
- 2 yrs ago
- Reported - view
Seems like their is an issue with the Streamlabs API that they recently made. Following all documentation, the autorization process appears to no longer function correctly.…
Terrible, absolutely dreadful, horrific recording quality
Just spent the £26 and about 4-5 hours scrolling every post here, looking up every youtube video and this is the absolute best I can get.....Don't even have audio from the game or my mic and my…
- SnotDawg69
- SnotDawg69
- 9 mths ago
- 1 reply
- 111
- SnotDawg699 mths ago
- Troubleshooting
Hearing my voice
I can't seem to hear my voice after I record and i don't know what is happening
- jake dedman
- jake_dedman
- 9 mths ago
- 1 reply
- 85
- 1
- SnotDawg699 mths ago
- Troubleshooting
Havent got my Key yet.
Well, like Ive said, Ive bought this product yesterday and havent got an email with my key apparently. And no, its not in my Spam folder (or somewhere else).
- Justin Kroll
- Justin_Kroll
- 11 mths ago
- 2 replies
- 184
- Justin Kroll9 mths ago
- Troubleshooting
GAMESHOW NOT RESPONDING
Hello, I brought GameShow a few days ago I am on a Macbook pro 13" with retina Display. (Early 2015) processor is 2.7 ghz intel core i5 memory of 8gb 1867 mhz ddr3 graphics intel iris grapgics 6100…
- Kelly
- Kelly
- 9 mths ago
- 80
- Troubleshooting
System Audio Capture Not Working
I have absolutely no idea why, and I haven't been able to find any help online. I've added the system audio capture correctly, and it just doesn't show up on the stream, like music in the background,…
- Alex Kazam
- Alex_Kazam
- 10 mths ago
- 3 replies
- 181
- john conyers9 mths ago
- Troubleshooting
Looks like no help from this company? Video Capture Issue
Ok, so ive gone down this list, and ive seen multiple people with the same issue, Screen/game/window capture is not working, Has this issue been solved? has it been looked at?…
- james s
- james_s
- 11 mths ago
- 1 reply
- 151
- Ian Brown9 mths ago
- Troubleshooting
How to change language ?
Hi, I would like to know how to change the language of the software My system is in French Does it really link to your system language ?
- Benjo C
- Benjo_C
- 10 mths ago
- 75
- Troubleshooting
GIF Frame Disposal
I have a few gifs that I'm using that use transparency. When using these in browser, OBS, etc the frame disposal seems to work just fine. However in Gameshow the frames are not disposed of and I can…
- Travis Lynn
- twitch.tv/travisepic
- Travis_Lynn.1
- 10 mths ago
- 76
- Troubleshooting
System Audio Capture
It’s not working on both windows and Mac I followed the instructions and I recorded music to test and the output file is 36MB and it shows the live screen but no audio and I have the system audio…
- Paul Groark
- Paul_Groark
- 10 mths ago
- 2 replies
- 181
- 1
- Paul Groark10 mths ago
- Troubleshooting
Can't Find Elgato when trying to use it to stream!
Hello, I recently bought Gameshow to attempt to stream from it rather than having to stream directly from my Playstation. I downloaded it on my Mac and tried to start streaming but I couldn't find…
- Tanner Ioannoni
- Tanner_Ioannoni
- 10 mths ago
- 97
- Troubleshooting
Regulate different Audio Source`s
Hi im Opale and i love to stream some games and here`s my big problem with GS! ►The Issue 1.Ive a system audio device and a game sound device. Thats fine but both are the same.…
- Opale
- Opale
- 10 mths ago
- 98
- Troubleshooting
Max Audio Delay?
I've been casting some eSports games lately and a lot of different spectator modes have spectator delay. So my player audio (normally over discord) is 2-3 minutes ahead of the game footage.…
- Travis Lynn
- twitch.tv/travisepic
- Travis_Lynn.1
- 10 mths ago
- 81
- Troubleshooting
"Unexpected error"
After using the program With no real issues for the last 4 months, suddenly I get this error Message. There is no error-code to be seen anywhere. It does not seem to matter if I actually stream or…
- Soren
- Soren
- 10 mths ago
- 73
- Troubleshooting
Social Media shots won't save
Hi.I get this message whenever I try to save my template. I always have to remake the shots with the text. Ive also tried "export as template" and still get the same message telling me that my text…
- Garrett Corbran
- Garrett_Corbran
- 10 mths ago
- 89
- Troubleshooting
Streamer does not have a subscription program?
There is a problem. Trial version. First time I saw my subscribers and then it's just showed me a message that I doesn't have a "subscription program". Please, help to solve this problem.
- uberkoth
- uberkoth
- 10 mths ago
- 101
- Troubleshooting
Stream not displaying for viewers today 23-24th May 2018
Throughout my stream today many of my viewers were reporting an inability to view my stream, which has never happened before. Some were able to fix it by switching browsers (chrome caused most…
- Ben
- Ben
- 10 mths ago
- 1 reply
- 102
- Ben10 mths ago
- Troubleshooting
after press stop record game show just freezing
Hi! I tried with the different modes, run with admin rights the game and game show, try to use windows+tab instead alt+tab, try to exit game and then press on stop recording but always have the same…
- Jule Palenuchka
- Jule_Palenuchka
- 1 yr ago
- 2 replies
- 207
- Jule Palenuchka11 mths ago
- Troubleshooting
Gameshow crashes Overlord
Hello, The other day I bought Overlord (plus the Raising Hell expansion) from GOG, but every time when I try to stream it via Gameshow, the game just crashes.…
- Borislav Yordanov
- Borislav_Yordanov
- 11 mths ago
- 145
- Troubleshooting
Refund
I have recently purchased game show and it does not run properly on my computer. It slows everything down and eventually crashes. A refund would be amazing! thanks If you would like to message me.…
- Noah Hirji
- Noah_Hirji
- 1 yr ago
- 1 reply
- 147
- Jule Palenuchka11 mths ago
- Troubleshooting

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