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Troubleshooting

Have a technical issue with Gameshow? Ask it here. Our Gameshow experts are here to help.

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Cannot install
Every time I try to install the game, no matter what hard drive or download package even, it doesn't work. it says, "There is a problem with this windows installer package.…
- Ryan Ray
- Ryan_Ray
- 1 yr ago
- 79
- Troubleshooting
Gameshow 4.2 on Mac doesn't work with Twitch
This just doesn't work at all, no matter which server I choose. May I just get a refund for the licence I bought? I accidentally created same post in "Beta Releases" section - please feel free to…
- Ya Kr
- Ya_Kr
- 1 yr ago
- 4 replies
- 118
- Tayzer1 yr ago
- Troubleshooting
Chat issues
Hello, I am wondering about the chat widget. It is not seeming to be working even during my livestreams. Please help Thanks, Braydon Chasteen
- Braydon Chasteen
- Braydon_Chasteen
- 1 yr ago
- 86
- Troubleshooting
Streaming Service Unreachable what do i do now !?!
So first of Hello im new to all this stuff and im new to streaming i was on google for best streaming tools and i found a top 10 list i checked it and gameshow pops on first and yeh i bought it now…
- danny visser
- danny_visser
- 1 yr ago
- 5 replies
- 243
- Texaport1 yr ago
- Troubleshooting
Capturing sound from a webpage
When I add the source "Web Display" I provide the link and configure everything BUT when the website I provided it plays sound it doesn't play the sound.…
- Robert Heydolph
- Robert_Heydolph
- 1 yr ago
- 63
- Troubleshooting
Stop Recording Crashes GameShow
I have seen this topic on the forums but I have not seen a fix. I have re-installed the software but still does not fix the problem. Seems to happen the longer I am recording.…
- Casey Smith
- Casey_Smith
- 1 yr ago
- 68
- Troubleshooting
Can't display Youtube Gaming chat.
Hey! So i'm kinda new with this of streaming and i just wanted to add the youtube chat on my streaming but nothing appears, it just stays blank. Actually it appears like...…
- Alberto Lopez Hernandez
- Alberto_Lopez_Hernandez
- 2 yrs ago
- 9 replies
- 1,006
- 1
- 도기안1 yr ago
- Troubleshooting
Can't activate license...deactivation tool can't find my order
When I try to start Gameshow it's asking for my license key...when I enter it, it says I already have to many licenses activated. I tried the license deactivateion tool putting in my order number…
- Wendy Sarrett
- Wendy_Sarrett.1
- 1 yr ago
- 74
- Troubleshooting
How do I logout and log back in with a different email/google account?
I signed in with the wrong google account, not the one I wanted to stream from. How am I able to log out of my current one and log back in with the one I want?
- Grace C
- Grace_C
- 1 yr ago
- 66
- Troubleshooting
Audio issues while capturing iOS video/audio
Hey! When I capture my iPad's video/audio using Gameshow, the headphones plugged into my iPad stop working, because the audio is routed to "System Capture".…
- Till
- Till
- 1 yr ago
- 73
- 1
- Troubleshooting
Voice chat audio coming through mic audio (Mac)
Hi everyone. I'm new to GS but going crazy over a simple thing. I'm trying to stream a roll20 game with audio coming from roll20 (music), my cable microphone (my voice) and a Discord voice channel…
- Alp Tekyildiz
- Alp_Tekyildiz
- 1 yr ago
- 6 replies
- 237
- Alp Tekyildiz1 yr ago
- Troubleshooting
Mic not working
So I am trying to capture mic audio. The software recognizes my mic and I have monitoring on, but no audio. I am pulling my hair out about this issue, this should be very straight forward.…
- Anthony Rosella
- Anthony_Rosella
- 1 yr ago
- 2 replies
- 105
- Anthony Rosella1 yr ago
- Troubleshooting
Balancing microphone and game audio levels?
So I cannot seem to figure out how Gameshows audio stuff works. I’m trying to boost my mic over the game audio. I have a Blue Snowball microphone and I’m doing Game capture for Starcraft Remastered.…
- Andrew Lawrence
- Andrew_Lawrence
- 1 yr ago
- 1 reply
- 164
- Anthony Rosella1 yr ago
- Troubleshooting
Faster, faster, faster! macOS Sierra & 99% CPU usage
tl;dr: I can't stream on my iMac on 10.12 without using up 99% CPU (all 4 cores) and League of Legends dropping frames. Background I have been stuck since I ever even touched the release,…
- Brian A. Calderon
- https://briancalderon.cloud/stream
- Brian_A_Calderon
- 2 yrs ago
- 9 replies
- 1,598
- Homa Wong1 yr ago
- Troubleshooting
Unable to Authenticate with Streamlabs
I'm trying to add my Streamlabs widget to GameShow, but it appears that the authentication process completely skips and I am redirected to my Streamlabs homepage (see attached image).…
- Nicollo Abe
- Nicollo_Abe
- 2 yrs ago
- 6 replies
- 1,253
- Travis J. Lee1 yr ago
- Troubleshooting
- Bryce StejskalOfficial Rep
- Bryce_Stejskal
- 2 yrs ago
- Reported - view
Seems like their is an issue with the Streamlabs API that they recently made. Following all documentation, the autorization process appears to no longer function correctly.…
Terrible, absolutely dreadful, horrific recording quality
Just spent the £26 and about 4-5 hours scrolling every post here, looking up every youtube video and this is the absolute best I can get.....Don't even have audio from the game or my mic and my…
- SnotDawg69
- SnotDawg69
- 1 yr ago
- 1 reply
- 111
- SnotDawg691 yr ago
- Troubleshooting
Hearing my voice
I can't seem to hear my voice after I record and i don't know what is happening
- jake dedman
- jake_dedman
- 1 yr ago
- 1 reply
- 85
- 1
- SnotDawg691 yr ago
- Troubleshooting
Havent got my Key yet.
Well, like Ive said, Ive bought this product yesterday and havent got an email with my key apparently. And no, its not in my Spam folder (or somewhere else).
- Justin Kroll
- Justin_Kroll
- 1 yr ago
- 2 replies
- 184
- Justin Kroll1 yr ago
- Troubleshooting
GAMESHOW NOT RESPONDING
Hello, I brought GameShow a few days ago I am on a Macbook pro 13" with retina Display. (Early 2015) processor is 2.7 ghz intel core i5 memory of 8gb 1867 mhz ddr3 graphics intel iris grapgics 6100…
- Kelly
- Kelly
- 1 yr ago
- 80
- Troubleshooting
System Audio Capture Not Working
I have absolutely no idea why, and I haven't been able to find any help online. I've added the system audio capture correctly, and it just doesn't show up on the stream, like music in the background,…
- Alex Kazam
- Alex_Kazam
- 1 yr ago
- 3 replies
- 185
- john conyers1 yr ago
- Troubleshooting
Looks like no help from this company? Video Capture Issue
Ok, so ive gone down this list, and ive seen multiple people with the same issue, Screen/game/window capture is not working, Has this issue been solved? has it been looked at?…
- james s
- james_s
- 1 yr ago
- 1 reply
- 151
- Ian Brown1 yr ago
- Troubleshooting
How to change language ?
Hi, I would like to know how to change the language of the software My system is in French Does it really link to your system language ?
- Benjo C
- Benjo_C
- 1 yr ago
- 75
- Troubleshooting
GIF Frame Disposal
I have a few gifs that I'm using that use transparency. When using these in browser, OBS, etc the frame disposal seems to work just fine. However in Gameshow the frames are not disposed of and I can…
- Travis Lynn
- twitch.tv/travisepic
- Travis_Lynn.1
- 1 yr ago
- 76
- Troubleshooting
System Audio Capture
It’s not working on both windows and Mac I followed the instructions and I recorded music to test and the output file is 36MB and it shows the live screen but no audio and I have the system audio…
- Paul Groark
- Paul_Groark
- 1 yr ago
- 2 replies
- 210
- 1
- Paul Groark1 yr ago
- Troubleshooting
Can't Find Elgato when trying to use it to stream!
Hello, I recently bought Gameshow to attempt to stream from it rather than having to stream directly from my Playstation. I downloaded it on my Mac and tried to start streaming but I couldn't find…
- Tanner Ioannoni
- Tanner_Ioannoni
- 1 yr ago
- 98
- Troubleshooting

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