Losing Streamlabs Alerts

Current issue with 3.8 while using the Streamlabs url as a web source: Through out my stream at some point my alerts stop functioning. They work fine at the start of my stream and then stop. I haven't figured out what causes it to stop. Only solution I've found is to remove the link from the asset and then re-add it. I started my troubleshooting with Streamlabs and verified that when the chroma key window is open, alerts never stop working so its something specific with the web source. 

 

Anyone else experiencing this issue?

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  • Have you updated to 3.9, or tried the 4 beta?

  • they stil dont work

  • if you do manage to get it to work the alert will work then freeze on screen so you get a half transparent name and wont clear... tried with flash installed and without since streamlabs doesn't use flash anymore... Muxy.io works fine.. The issue is 100% streamlabs.

     

    Also tried on wirecast 7.7 and alerts are actually fine and work as intended.

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