May i please get a refund?

I bought the software a couple of days ago and i thought that it was a wonderful program at first. Don't get me wrong, it truly is an easier software to use than OBS, but it causes way too much lag for me. I am unable to stream and play CSGO and as i'm a fairly competitive player, i have no other choice but to ask for a refund as the software isn't suited for playing csgo due to the imput lag that it gives me. 

 

edit; 

I'm using a GTX1080 founder's edition

i7 6700 3.4GHz

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